Was in town for three days visiting family. Started hearing a weird noise and didn't want to drive back to PA with the noise. Asked Jensen to take a look. They quoted me at $1500 for all kinds of issues like a bent spindle, worn down brakes, among other things. I looked up all the parts he quoted me for..for the highest end things, it came to 5-600 dollars meaning they were charging 900-1000 for labor alone! I decided to pick my car up the next day for a second quote from another place . They repeatedly told me do not drive it, that it is high unstable and unsafe. They charged me $115 just for them to look at it! I then took the car to Parcells in southbury. Within an hour he told me the noise was coming from worn down rotors and he could fix everything for under $225 and would have it in a few hours! Jensen charged me $115 to just look at it! Another mechanic shop trying to rip off out of state customers that need to get home. Shame on you Jensen..I never take the time to write any review but you guys definitely deserve one for trying to rip off an unsuspecting out of state driver.
I have been bringing my 2003 Toyota Corolla to Jensen's in Monroe for the past several years for maintenance and diagnostic services, as well as tires. The mechanics are skilled and thorough and I trust them completely with my 'older' Toyota.
$31 to mount and balance one tire? They Did swap the replacement to the rear, but I wish they would have swapped the other front tire to the rear - especially since THEY noticed it was worn and the rear is not. Also, I had an appointment but it still took them 1 1/4 hours... Pleasant local service though.
I have used Jensen Tire for many non warranty repairs on both of my vehicles in the past few years. they are great to deal with and have reasonable pricing. Their techs are experienced and loyal and the company works in a professional and honest fashion, that you could not depend on in other facilities. I have never had any issues with any repairs done by them and will continue my servicing when needed in the future. I highly recommend this company if you are looking for competent and trustworthy people to deal with.
Have been taking my cars here for years and felt Shawn was always good to me. Brought my car in July to get checked out for a noise coming from the front end. They worked up a $2100+ quote, which included replacement of front struts they had just replaced less than 20K miles earlier. Took to another garage & problem was fixed for $600. Saved over $1500 & will not return...very disappointed!!!
Jensen Tire Auto Marine Llc is a US Car Repair based in Monroe, Connecticut. Jensen Tire Auto Marine Llc is located at 242 CT-34, Monroe, CT 06468, USA.
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